Post occupancy reviews
These can be of benefit to building owners and managers to confirm that the building or landscape is as inclusive as originally intended. Issues that arise in these evaluations might include: handrails installed at the incorrect height, door closers requiring adjustment or signage being misleading or unclear. Often the required adjustment is minimal and can be carried out by the facilities manager. Sometimes it is as simple as revising the website to advise visitors on the availability of Blue Badge parking.
Carrying out such evaluations ensures that client aspirations are met, that users are satisfied and that the risk of facing claims or receiving poor publicity is avoided. Where an access group has been involved it can be useful to involve the group in this evaluation. Critically these reviews help ensure that full value has been gained from the project intentions.