Consultations with representatives of groups of users (with disabilities, elderly, children, etc.) has proven to be very successful in making buildings and environments more inclusive, if they are involved at the early stages of the design process.
This group of people, with the help of their own personal and professional experience of environments, will be able to give independent advice to ensure that access issues are properly considered and resolved to an appropriate level of detail at each step of planning, design, construction and operation of the development.